Skip to main content

Basic troubleshooting

In this section, we'll use Amazon Q CLI and the MCP server for Amazon EKS to troubleshoot issues in the EKS cluster.

Let's start by deploying a failing pod in your cluster, which we'll then troubleshoot using Amazon Q CLI.

~/environment/eks-workshop/modules/aiml/q-cli/troubleshoot/failing-pod.yaml
apiVersion: v1
kind: Pod
metadata:
  name: failing-pod
  namespace: default
  labels:
    app: volume-demo
spec:
  containers:
  - name: main-container
    image: busybox:1.37.0-glibc
    command: ["sleep", "3600"]
    resources:
      requests:
        cpu: 100m
        memory: 128Mi
      limits:
        cpu: 200m
        memory: 256Mi
    volumeMounts:
    # Persistent volume claim - persistent storage
    - name: persistent-storage
      mountPath: /data
  
  volumes:
  
  # Persistent Volume Claim
  - name: persistent-storage
    persistentVolumeClaim:
      claimName: my-pvc

  restartPolicy: Always
  serviceAccountName: default
~$kubectl apply -f ~/environment/eks-workshop/modules/aiml/q-cli/troubleshoot/failing-pod.yaml


Check the status of the pod:


~$kubectl get pods -n default
NAME          READY   STATUS    RESTARTS   AGE
failing-pod   0/1     Pending   0          5m29s


As you can see, there's a pod in a pending state in the cluster. Let's use Q CLI to investigate the cause.


Start a new Q CLI session:


~$q chat


Ask Q CLI to help troubleshoot the issue by entering the following question:


I have a pod stuck in a pending state in my eks-workshop cluster. Find the cause of the failure and provide me with a summary of the approach to solve it.


To address the prompt Q CLI will use a variety of tools from the MCP server. Some of the steps it may take include:


    

  • Identifying the failing pod in the cluster using the list_k8s_resources tool
    • 

  • Fetch details of a pod using the manage_k8s_resource tool
    • 

  • Inspect Kubernetes event history for the pod using get_k8s_events tool
    • 

  • Fetch details of related Kubernetes resources using manage_k8s_resource tool
    • 

  • Pull and refer EKS troubleshooting guide using search_eks_troubleshoot_guide tool
    • 



Q CLI will provide an analysis based on the data it gather from the cluster.


Expand for sample response
## Pod Pending Issue Summary

Problem: Pod failing-pod in the default namespace is stuck in pending state.

Root Cause: The pod references a PersistentVolumeClaim named my-pvc that doesn't exist.

Error Details:
• Status: Unschedulable
• Message: persistentvolumeclaim "my-pvc" not found
• 0/3 nodes available due to missing PVC

Solutions:
1. Create the missing PVC - Create a PersistentVolumeClaim named my-pvc using the available gp2 StorageClass
2. Remove the volume requirement - Edit the pod to remove the volume mount and PVC reference
3. Delete the pod - If it's a test pod that's no longer needed

Available Resources:
• StorageClass gp2 is available for creating PVCs
• 3 worker nodes are healthy and available

The pod will automatically schedule once the PVC is created or the volume requirement is removed.


To exit the Q CLI session, enter:


/quit


In the next section, we'll explore a more complex troubleshooting scenario.